Our Service Process and Expertise Guarantee…
No High-Pressure Salesmen—No Confusion
And Your Total Satisfaction
Hi. This is Tommy and Deanna Johnson. We’d like to welcome you to our website, and explain a little about how we do business.
First off – once you’ve expressed an interest in our services by contacting us for more information or to request an estimate, we will both meet with you in your home. We will sit down with you and uncover your needs and desires, budget, ultimate goals, etc… Unlike many Wilmington-area home improvement contractors, we don’t ‘hammer’ you for your business… No fake discounts and No high-pressure salesman. You’ll never be made to feel rushed. And we will leave you with both of our cell phone numbers.
Once speaking with you and assessing your project goals, you can expect an estimate, via email, from us within 24 hours… if not at our initial meeting. All of our estimates/quotes are provided to you in writing—and will not magically change as your project progresses. And once the customer agreement is signed and the deposit submitted, we will set your project start date… and get to work. A couple of days before your start date, we will provide you with a reminder call, including any information you need to prepare for us to get started on your project.
Throughout your project, we will keep in constant communication with you. This includes providing you with text photos or email pics of your project’s progression while you’re away. At the end of your project, Tommy does a final walk through to ensure quality while Deanna is a stickler for making sure your home is at least as clean, if not cleaner, than the way we found it. Deanna personally trains all of our employees in the cleaning up process to ensure all trash is picked up and any dusting and vacuuming are done as well as making sure everything is put back in its proper place
If you’re tired of high-pressure sales tactics, trickery, fake discounts, and overall pricing games with remodeling in Wilmington and Jacksonville NC – please give Johnson Home Construction a call today at: 910-282-8307, or complete our online request form.